Terms Of Service Last Updated: 4/18/2024
Customer/Subscribers’s Compliance
with Prerecorded Message and Consent Requirements
Customer/Subscriber understands and
acknowledges that Cyber Strategies AI provides tools for Customer/Subscriber’s
responsible use, and it is Customer/Subscriber’s sole responsibility for
such use. Continued access and use of the Cyber Strategies AI Services is
subject to Customer/Subscriber’s compliance with these
Terms of Use. Cyber Strategies AI may monitor, but is not obligated to and
bears no responsibility for, uploading of information, databases or audio
messages. In addition to other requirements set forth in these Terms of Use,
Customer/Subscriber agrees that it shall comply with all applicable laws and
the following requirements.
•
Compliance with Applicable
Telemarketing and Dialing Laws
•
Customer/Subscriber agrees that it shall comply
with and abide by all applicable Federal and State laws, rules and regulations
governing the use of automated dialer or prerecorded/artificial voice calls or
texts including but not limited to the Telephone Consumer Protection Act, the
Telemarketing Sales Rule and accompanying Do-Not-Call regulations, and, without
limitation, any and all current or future equivalent state telemarketing laws
regulating the use of prerecorded or automated calls/texts, state do-not-call
regulations, and state telemarketer registration requirements.
•
Customer/Subscriber shall provide accurate,
correct, and truthful Caller ID information.
•
Customer/Subscriber shall provide all
disclosures required by law.
•
Customer/Subscriber agrees and acknowledges
that compliance with such laws is Customer/Subscriber’s sole responsibility.
•
Affirmative Consent Where Required
•
Customer/Subscriber acknowledges and
understands that recipient consent is required for certain types of
communications. Customer/Subscriber understands that there may be different “levels”
of consent for different communications.
•
Without limiting the foregoing sections, if
Customer/Subscriber does not have either consent or a business relationship
with a recipient as required by applicable law or legally valid exemption from,
or legally valid exception to, such laws, Customer/Subscriber shall not make
that communication.
•
Customer/Subscriber (i) has and maintains
personally or via a third-party the records to prove that Customer/Subscriber
had the necessary consent, business relationship or legally valid exemption
from, or legally valid exception to, such laws at the time of the communication
and (ii) will provide certified copies of such records to Cyber Strategies AI
promptly on Cyber Strategies AI’s email request.
Terms of Use
The following Terms of Service (the
"Agreement") are entered into by and between Premiere Business
Alliance, LLC ("Cyber Strategies AI") and the person or entity on
whose behalf the Services (as defined below) are used or accessed (the "Customer/Subscriber")
governing our platform services, including our programs, features, account
portals, and technical support (the "Services"). For clarification,
Customer/Subscriber includes both those who do and who do not pay for Services.
If you do not agree to this Agreement, you are prohibited from using or
accessing our Services. We may modify these terms at any time by posting the
revised terms to our website. Your continued use of our Service means that you
have accepted the changed terms.
Cyber Strategies AI may at any time,
without notice to you, revise this Agreement and any other information
contained in this website by updating this posting. Cyber Strategies AI may
also make improvements or changes in Services at any time without notice.
General
This website and all content in this
website (the "Site") may not be copied, reproduced, republished,
uploaded, posted, transmitted, distributed, or used for the creation of
derivative works without Cyber Strategies AI's prior written consent, except
that Cyber Strategies AI grants Customer/Subscriber non-exclusive,
non-transferable, limited permission to access and display the Web pages within
this Site. This permission is conditioned on Customer/Subscriber not modifying
the content displayed on this Site, your keeping intact all copyright,
trademark, and other proprietary notices, and your acceptance of any terms,
conditions, and notices accompanying the content or otherwise set forth in this
Site. Notwithstanding the foregoing, any software and other materials that are
made available for downloading, access, or other use from this Site with their
own license terms, conditions, and notices will be governed by such terms,
conditions, and notices.
Customer/Subscriber’s
failure to comply with this Agreement will result in automatic termination of
any rights granted to Customer/Subscriber, without prior notice, and
Customer/Subscriber must immediately destroy all copies of downloaded materials
in Customer/Subscriber’s possession or control. Except for the limited
permission in the preceding paragraph, Cyber Strategies AI does not grant
Customer/Subscriber any express or implied rights or licenses under any
patents, trademarks, copyrights, or other proprietary or intellectual property
rights. Customer/Subscriber may not mirror any of the content from this Site on
another website or in any other media.
Certain Disclaimers
Information on this website is not
guaranteed to be correct, current, or complete, and this Site may contain
technical inaccuracies or typographical errors. Cyber Strategies AI assumes no
responsibility (and expressly disclaims responsibility) for updating this Site
to keep information current or to ensure the accuracy or completeness of any
posted information. Accordingly, Customer/Subscriber should confirm the
accuracy and completeness of all posted information before making any decision
related to any Services.
Customer/Subscriber Data
Customer/Subscriber provides to Cyber
Strategies AI a non-exclusive, royalty-free, worldwide, perpetual, irrevocable,
transferrable, sublicensable license to use, copy, perform, reproduce, display,
and distribute, including to create derivative works or incorporate into other
works, all Customer/Subscriber-owned data provided by Customer/Subscriber or
which Customer/Subscriber makes available to Cyber Strategies AI in connection
with Customer/Subscriber’s use of the Services (“Customer/Subscriber
Data”) for the limited purpose of fulfilling Cyber Strategies AI’s
obligations under this Agreement, including without limitation conducting
research, development, usage monitoring, and other day-to-day business
activities.
Usage
Data
Customer/Subscriber acknowledges that
Cyber Strategies AI may obtain certain usage, technical, and statistical data
regarding Customer/Subscriber’s use of the Services and
that such usage, technical, and statistical data is the sole property of Cyber
Strategies AI and is not Customer/Subscriber Data. Cyber Strategies AI may use
and disclose usage, technical, and statistical data without restriction.
Confidentiality
During the performance of the
Services, each party may disclose (the “Disclosing
Party”) or receive (the “Receiving Party”)
information of a confidential nature that is of value to the Disclosing Party,
whether written or oral, that is:
1.
marked as “confidential,”
or with a similar designation;
2.
identified by the Disclosing Party as
confidential and/or proprietary before, during, or promptly after presentation
or communication; or
3.
disclosed to (or otherwise acquired by)
Receiving Party in a manner in which the Disclosing Party reasonably
communicated, or the Receiving Party should reasonably have understood under
the circumstances or from the nature of the information or data disclosed, that
the information or materials should be treated as confidential, whether or not
the specific designation “confidential” or
any similar designation is used (“Confidential
Information”).
Disclosure and Use:
•
Except as provided below or with the prior
written consent of the Disclosing Party, the Receiving Party will not:
1.
disclose any Confidential Information of the
Disclosing Party other than on a need-to-know basis to its directors, officers,
members, managers, employees, affiliates, attorneys, and contractors, solely to
the extent and only for the purpose of performing or exercising the Receiving
Party’s
rights and obligations under this Agreement;
2.
except as otherwise provided in this Agreement,
use Confidential Information other than for fulfilling the obligations or
exercising the rights of the Receiving Party under this Agreement;
3.
allow others to make copies of such
Confidential Information except as is reasonably necessary to fulfill the
Receiving Party’s obligations or exercise its rights under this
Agreement; or
4.
remove or export any such Confidential
Information in violation of any applicable law. The Receiving Party shall treat
the Confidential Information of the Disclosing Party, and will cause its
directors, employees, attorneys, affiliates, and contractors to treat such
Confidential Information, with at least the same degree of care and protection
as it would use with respect to its own Confidential Information of a similar
nature, but in no event less than reasonable care.
The obligations set forth above shall
not apply with respect to the use or disclosure of information:
1.
previously known to the Receiving Party without
obligation of confidence;
2.
independently developed by or for the Receiving
Party without use of or access to the Disclosing Party’s Confidential
Information and without breaching this Agreement;
3.
acquired by the Receiving Party from a third
party which is not under an obligation of confidence with respect to such
information; or
4.
which is or becomes publicly available through
no breach of this Agreement.
A Receiving Party may make a
disclosure of Confidential Information if required either by applicable law or
legal process (as a result of legal compulsion or in order to advance a defense
to a claim), in response to a request by a governmental authority or in
connection with a proceeding before a court, adversary proceeding,
administrative proceeding, governmental or regulatory proceeding if:
1.
the Receiving Party only discloses that portion
of the Confidential Information reasonably required to be disclosed; and
2.
unless prohibited by law, the Receiving Party
provides reasonable notice to the Disclosing Party in advance of the disclosure
so that the Disclosing Party may seek confidential treatment for the
Confidential Information, a protective order or other appropriate remedy,
relief or reliable assurances that confidential treatment will be afforded the
information so disclosed at the sole cost and expense of the Disclosing Party
or consent in writing to having the Confidential Information so produced or so
disclosed (which consent will extend solely to the disclosure and production in
question).
Return and Remedies
Upon the request of the Disclosing
Party, or upon termination of this Agreement, Receiving Party will promptly
return (or, with written permission from the Disclosing Party, destroy) all
copies of any Confidential Information in its possession or control and, upon
request, will acknowledge to the Disclosing Party in writing that such delivery
or destruction has been fully effected. The Receiving Party acknowledges that
the unauthorized disclosure or use of such Confidential Information would cause
irreparable harm and significant injury, the degree of which may be difficult
to ascertain. Accordingly, the Receiving Party agrees that the Disclosing Party
will have the right to obtain an immediate injunction enjoining any breach of
the Disclosing Party’s confidentiality obligations, as well as the
right to pursue any and all other rights and remedies available at law or in
equity for such a breach.
Indemnification
Customer/Subscriber will defend (at
Cyber Strategies AI’s option), indemnify, and hold Cyber Strategies
AI and its affiliates, subsidiaries, successors, assignees, owners, directors,
officers, employees, contractors, representatives, and agents (collectively, “Cyber Strategies AI
Indemnitees”) harmless from and against any and all
claims, governmental investigations, demands, actions, and proceedings, real or
threatened, and all losses, judgments, awards, settlements, damages, fines,
injuries, penalties, and costs (including, without limitation, reasonable attorneys’ fees
and expenses) arising out of or related to:
1.
any breach or alleged breach of this Agreement,
including the representations and warranties contained herein, by
Customer/Subscriber,
2.
Customer/Subscriber’s negligence or
misconduct, or
3.
Customer/Subscriber’s use of the Services or
information obtained therefrom (including without limitation
Customer/Subscriber transmitting or receiving communications through the
Service).
If Cyber Strategies AI elects for
Customer/Subscriber to provide defense, Customer/Subscriber will:
1.
obtain legal counsel reasonably acceptable to
Cyber Strategies AI;
2.
permit Cyber Strategies AI to participate in
the defense using separate counsel at Cyber Strategies AI’s cost; and
3.
not settle any action without the prior written
consent of Cyber Strategies AI (which may not be unreasonably withheld).
The foregoing indemnification
obligations represent the sole indemnification protections intended, and the
Parties waive all right to any other indemnification protections provided by
common law, statute, or otherwise.
Warranty Disclaimer
USE OF THIS SITE AND SERVICES IS AT
Customer/Subscriber’S SOLE RISK. ALL MATERIALS, INFORMATION,
CONTENT, PRODUCTS, SOFTWARE, PROGRAMS, AND SERVICES ARE PROVIDED "AS
IS," WITH NO WARRANTIES OR GUARANTEES WHATSOEVER. Cyber Strategies AI
EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS,
IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS,
INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL
PROPERTY RIGHTS. WITHOUT LIMITATION, Cyber Strategies AI MAKES NO WARRANTY OR
GUARANTEE THAT THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Customer/Subscriber UNDERSTANDS AND
AGREES THAT IF Customer/Subscriber DOWNLOADS OR OTHERWISE OBTAINS MATERIALS,
INFORMATION, CONTENT, PRODUCTS, SOFTWARE, PROGRAMS, OR SERVICES,
Customer/Subscriber DOES SO AT Customer/Subscriber’S OWN DISCRETION AND RISK
AND THAT Customer/Subscriber WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT
MAY RESULT, INCLUDING WITHOUT LIMITATION LOSS OF DATA OR DAMAGE TO
Customer/Subscriber’S COMPUTER SYSTEM.
SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF WARRANTIES. IN THOSE INSTANCES, THE ABOVE EXCLUSIONS MAY NOT APPLY
TO Customer/Subscriber.
Limitation of Liability
UNDER
NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT,
CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL Cyber Strategies AI OR ANY OF ITS
EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, SHAREHOLDERS, SUBSIDIARIES, OR
AFFILIATES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY DIRECT OR INDIRECT
LOST PROFITS OR LOST BUSINESS DAMAGES, OR INDIRECT, SPECIAL, PUNITIVE,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, ARISING OUT OF OR IN
CONNECTION WITH THE SERVICE OR THE AGREEMENT, EVEN IF AN AUTHORIZED
REPRESENTATIVE OF Cyber Strategies AI HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN
OF THE POSSIBILITY OF SUCH DAMAGES.
Compliance with Law
Customer/Subscriber agrees to use the
Services in accordance with all applicable federal, state, and local laws and
regulations and industry standards. Without limiting the generality of the
foregoing, Customer/Subscriber will use the Services in compliance with the
Telephone Consumer Protection Act of 1991 (“TCPA”) and all regulations
implementing the TCPA, other teleservices laws and regulations, and privacy and
data security laws and regulations.
Customer/Subscriber acknowledges that
all calls are recorded on the platform. Without limiting the generality of the
foregoing, Customer/Subscriber agrees to comply with all state recording and
wiretapping laws.
Customer/Subscriber bears sole
responsibility for compliance with applicable laws and regulations and sole
liability for any and all communications sent using the Services.
Third Party Content + Sites
The Service may contain or may
interact with or otherwise be associated with third party platforms, services,
plug-ins, applications, ads, tools and/or other content, and/or links to
third-party websites or other services that are not owned, controlled or
operated by Cyber Strategies AI (collectively, "Third Party
Services"), including services operated by advertisers, licensors,
licensees, and certain other third parties who may have business relationships
with Cyber Strategies AI. Cyber Strategies AI may also host our content, apps
and tools on Third Party Services. Cyber Strategies AI is not responsible for
the content of any Third Party Services. Customer/Subscriber’s
use of a Third Party Service linked from the Service is at Customer/Subscriber’s
own risk and will be governed by such third party's terms and policies.
References on the Service to any
names, marks, products, or services of third parties, or links to Third Party
Services or information are not an endorsement, sponsorship, or recommendation
of the third party, its information, products, or services. Cyber Strategies AI
is not responsible for the quality or delivery of the products or services
offered, accessed, obtained by or advertised at such Third Party Services. Some
Third Party Services may impose fees for access to their resources through our
Service and/or your account and you are responsible for all such fees. Finally,
Cyber Strategies AI will under no circumstances be liable for any direct,
indirect, incidental or special loss or other damage, whether arising from
negligence, breach of contract, defamation, infringement of copyright or other
intellectual property rights, caused by the exhibition, distribution or
exploitation of any information or content contained within these Third Party
Services.
You hereby grant Cyber Strategies AI
an irrevocable perpetual license to use, reproduce, edit, create derivative
works from, distribute, display, copy, transmit or otherwise use in any way,
commercially or otherwise, any material that you post to any social networking
site or other Third Party Service in connection with Cyber Strategies AI or
Service.
Relationship of the Parties
The parties hereto are independent
contractors. Neither party is an employee, agent, partner, or joint venture of
the other. Neither party shall have the right to bind the other to any
agreement with a third party or to incur any obligation or liability on behalf
of the other party.
Dispute Resolution
Any dispute, controversy, or claim
arising out of, relating to, or in connection with this Agreement or any
breach, termination, or validity thereof (a “Dispute”)
shall be solely and exclusively resolved by arbitration. The demand for
arbitration shall be made within a reasonable time after the Dispute has
arisen, but in no event shall it be made more than one year from when the
aggrieved party knew or should have known of the controversy, claim, or facts
forming the basis of the Dispute. The arbitration shall be initiated and
conducted according to American Arbitration Association rules and procedures
for commercial arbitration, including provisions for the resolution of consumer
disputes, if applicable (the “Arbitration Rules”). The
arbitration shall be conducted in Ada County, Idaho before a single neutral
arbitrator appointed in accordance with the Arbitration Rules. Either party may
bring a Dispute in small claims court in Ada County, Idaho to the extent
permitted by the Arbitration Rules. If the amount in controversy is less than
$10,000, the parties agree that the Dispute will be decided on the basis of
written submissions without a hearing. The decision of the arbitrator will be
final without an option to appeal. To the fullest extent permitted by law, the
arbitrator shall not have the power to award punitive, special, consequential,
or indirect damages against any party. Arbitration costs and fees shall be
divided in accordance with the Arbitration Rules. Each party shall be
responsible for paying its own attorneys’ fees, costs, and
expenses, regardless of which party prevails, but a party may recover any or
all expenses from another party if the arbitrator, applying applicable law, so
determines. No disputes may be arbitrated on a class or representative basis,
and the arbitrator may not consolidate or join the claims of other persons or
parties who may be similarly situated. BY AGREEING TO THIS AGREEMENT
AND USING THE SERVICES, EACH PARTY IRREVOCABLY WAIVES ANY RIGHT IT MAY HAVE TO
JOIN CLAIMS OR DISPUTES WITH THOSE OF OTHERS IN THE FORM OF A CLASS ACTION,
CLASS ARBITRATION, OR SIMILAR PROCEDURAL DEVICE; AND WAIVES ANY RIGHT IT MAY
HAVE TO PRESENT ITS CLAIM OR DISPUTE IN A COURT OF LAW OR BEFORE A JURY.
Judgment on the award rendered by the arbitrator(s), if any, may be entered for
enforcement purposes in any court having jurisdiction thereof.
Security
The Company maintains a formalized
information security policy to comply with various regulatory and business
requirements. This security policy protects all sensitive and confidential data
stored, accessed, or transmitted by our software platform, including its
applications, components, infrastructure, and underlying code.
The Company has designed a risk
assessment program to assess the organization’s enterprise-level risk
at least annually or upon significant changes to the environment. This program
is designed to identify and assess threats to and vulnerabilities in systems
and in service.
The Company takes responsibility for
implementing appropriate technical and organizational safeguards to ensure the
protection of sensitive information. Employees of the Company are required to
read and accept the terms of a confidentiality agreement upon hire that states
they are prohibited from disclosing any company data from the systems and
system components to which they have access.
The Company maintains strict control
access to restrict private information to privileged users. These users are
required to abide by their assigned responsibilities related to their elevated
access.
The Company has established a Data
Handling, Retention, and Disposal Program to manage information in accordance
with applicable laws, regulations, policies, and standards. This program
establishes a formal data retention schedule and implements a data classification
standard to ensure the confidential data is secured.
The Company retains sensitive and
confidential data only for as long as necessary to fulfill its purposes unless
otherwise required by law or to meet legal and client contractual obligations.
The Company segments its network to
prevent direct or unauthorized connections between an external network and its
information systems, in particular confidential data in cloud environments.
The Company maintains a vulnerability
management program to ensure the confidentiality, integrity, and availability
(CIA) of the organization’s information systems landscape, which includes
all critical system resources. The program includes internal and external
scans, penetration testing, and issue remediation for the purposes of
identifying, detecting, classifying, prioritizing, remediating, validating, and
continuously monitoring vulnerabilities.
The Company conducts independent
third-party penetration tests at least annually on any systems with
Confidential data or with a critical risk rating to identify security
vulnerabilities.
Governing Law
This Agreement is governed according
to the laws of the State of Idaho, without regard to its conflicts of law
principles. Subject to the dispute resolution process described above, all
claims, disputes, and suits must be brought exclusively in the state or federal
courts located in Ada County, Idaho, and the parties agree to the jurisdiction
thereof.
Export Laws and International Privacy
Customer/Subscriber agrees to fully
comply with all U.S. and other applicable export laws and regulations.
Customer/Subscriber is not permitted to use the Services in connection with the
processing of personal data of an EU, EEA, UK, or Swiss data subject or of any
person located outside the United States of America.
Severability and Survivability
If a court of competent jurisdiction
holds any provision of this Agreement to be contrary to law or public policy or
otherwise unenforceable, the remaining provisions shall remain in full force
and effect; and the invalid provision shall remain in force as reformed by the
court. Portions of this Agreement which by their nature would survive
termination thereof (e.g., disclaimer of warranties, limitation of liability,
indemnification) shall be deemed to survive.
Waiver
No term or provision of this
Agreement shall be deemed waived, and no breach consented to or excused unless
such waiver, consent, or excuse is in writing and signed by the party claiming
to have waived, consented, or excused. Should either party consent, waive, or
excuse a breach by the other party, such shall not constitute a consent to,
waiver of, or excuse of any other different or subsequent breach whether or not
of the same kind as the original breach.
Miscellaneous
Each party represents and warrants to
the other party that such party has the legal power to enter into this
Agreement, that the signatory hereto has the authority to bind the applicable
party, and this Agreement will constitute a legal, valid, and binding
obligation of each party in accordance with its terms. Except for the payment
of fees by Customer/Subscriber, if either party is rendered unable, wholly or
in part, to carry out its obligations hereunder due to a force majeure event
(i.e., act of God, strike, industrial disturbance, fire, storm, flood,
epidemic/pandemic, utility failure, governmental restraint, war, or another
similar event), such party’s obligations under this Agreement will be
suspended during the force majeure event. Customer/Subscriber agrees that
ambiguities in this Agreement will not be construed against Cyber Strategies AI
by attribution of drafting. Cyber Strategies AI may assign any of its rights or
obligations to others at any time without notice to Customer/Subscriber.
Customer/Subscriber may not assign any of its rights or obligations to others
without Cyber Strategies AI’s prior written consent.
Earnings Disclaimer:
Please be aware that any discussions
regarding potential earnings or income through the use of conversational AI
technology are estimates and speculative in nature, offering no guarantee of
specific results or levels of success. Our assertions strictly concern the
technical capabilities of our AI technology, without implying potential
revenue, implementation outcomes, or distribution success. The effectiveness
and success you realize with our technology are significantly influenced by
many factors including but not limited to, your business model, execution
strategies, lead sources, and other individual factors outside our purview.
Individual outcomes can vary widely,
influenced by personal dedication, business acumen, expertise, and notably, the
quality and effectiveness of your lead sources. We offer no assurances that
examples of past earnings will be repeatable in your specific situation.
Testimonials and instances of exceptional results are not indicative of average
experiences and should not be interpreted as guarantees of comparable success.
Undertaking any business venture, particularly online, involves inherent risks, with outcomes that may not align with expectations. We disclaim responsibility for your decisions and the consequences of those decisions, including those related to the use of our technology. By engaging with our products and services, you recognize that achieving success is reliant upon your own efforts, decision-making, and the quality of your lead sources. You agree that our company bears no liability for any successes or failures encountered as a result of utilizing our provided conversational and other AI technology.